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Key Ideas I Future Trends
Top 10 Trends of 2020 Source : David Cearley, Nick Jones, David Smith, Brian Burke, Arun Chandrasekaran, CK Lu
2020 Strategic technology trends have the potential both to create opportunity and to drive significant disruption. Enterprise architecture and technology innovation leaders must evaluate these top trends to determine how combinations of trends can power their innovation strategies. The key finding are…
Strategic technology trends have significant potential to create and respond to disruption and to power both transformation and optimization initiatives.
Artificial intelligence (AI) is a foundational catalyst for advanced process automation and human augmentation and engagement.
Physical environments including factories, offices and cities will become “smart spaces” within which people will interact through multiple touchpoints and sensory channels for an increasingly ambient experience.
Dealing with privacy, digital ethics and security challenges generated by AI, the Internet of Things (IoT)/edge, and other evolving technologies will become critical to maintain trust and avoid legal entanglements.
Top 10 Big Data Analytics Trends And Predictions To Watch For in 2020 Source by Smriti Srivastava Big Data Analytics is astonishingly transforming the industries and organization today. The technology has made a huge shift where businesses are adapting it to go beyond the traditional ways of analysis. The strength of data analytics is positively embraced by enterprises across the globe. It is making some remarkable changes in the decision-making landscape for branding and recruitment. Read More
Till now, we have seen big data analytics making a massive shift in how business is being done but it would be exciting to see what the technology holds for us in the coming year. Therefore, let’s have a look at top data analytics trends and predictions to watch for 2020.
Top 10 strategic technology to Watch for in 2019 Source : David Cearley, Brian Burke, Gartner 2019 Strategic technology trends have the potential to drive significant disruption and deliver significant opportunity. Enterprise architecture and technology innovation leaders must evaluate these top trends to identify opportunities, counter threats and create competitive advantage. The key finding are…Read More
Artificial intelligence (AI) opens up a new frontier for digital business. This is because virtually every application, service, and Internet of Things (IoT) object incorporates an intelligent aspect to automate or augment application processes or human activities.
The way we perceive and interact with technology is undergoing a radical transformation. Conversational platforms, augmented reality, virtual reality, and mixed reality will provide more natural and immersive ambient experience within the digital world.
Digital representations of things and organizational processes are increasingly used to monitor, analyze, and control real-world environments. These digital twins combined with AI and immersive experiences set the stage for open, connected and coordinated smart spaces.
Formal mechanisms to identify technology trends and prioritize those with the biggest potential impact on the business create competitive advantage.
Top 10 Strategic Technology Trends for 2018 Source : David W. Cearley, Brian Burke, Samantha Searle, Mike J. Walker The intelligent digital mesh is a foundation for future digital business and its ecosystems. To create competitive advantage, enterprise architecture and technology innovation leaders must evaluate these top trends to identify opportunities that their organizations can exploit Read More
Artificial intelligence (AI) delivers value to every industry, enabling new business models. It does so by supporting key initiatives such as customer engagement, digital production, smart cities, self-driving cars, risk management, computer vision and speech recognition.
As people, places, processes, and “things” become increasingly digitalized, they will be represented by digital twins. This will provide fertile ground for new event-driven business processes and digitally enabled business models and ecosystems.
The way we interact with technology will undergo a radical transformation over the next five to 10 years. Conversational platforms, augmented reality, virtual reality, and mixed reality will provide more natural and immersive interactions with the digital world.
A digital business is event-centric, which means it must be continuously sensing and adapting. The same applies to the security and risk infrastructure that supports it, which must focus on deceiving potential intruders and predicting security events.
Hyperautomation : The Next Revolution Source : Kasey Panetta Gartner October 21 What is Hyper-automation? Automation uses technology to automate tasks that once required humans. Hyperautomation deals with the application of advanced technologies, including artificial intelligence (AI) and machine learning (ML), to increasingly automate processes and augment humans. Hyper automation extends across a range of tools that can be automated, but also refers to the sophistication of the automation (i.e., discover, analyze, design, automate, measure, monitor, reassess.) Read More
Hyperautomation refers to the mixture of automation technologies that exist to augment and expand human capabilities. Hyperautomation involves a combination of tools, including robotic process automation (RPA), intelligent business management software (iBPMS) and AI, with a goal of increasingly AI-driven decision making. What are benefits of Hyper-automation? The benefits of hyper-automation will allow the workforce to be educated with the latest business and marketplace information so that they can perform their roles optimally. Rather than being stuck with low-level, repetitive tasks, the workforce will remain engaged with their roles as they seek to resolve problems and provide creative solutions. Hyper-automation provides the business with :
Automated processes
Advanced analytics
Increased employee satisfaction and motivation
An educated workforce
Increased employee capacity
Instant and accurate insights
Greater compliance and reduced risk
Greater productivity
Increased team collaboration
2020 and beyond – disruptive technologies Source : Ettienne Reinecke, CTO NTT Technology is changing at the speed of light, but this is the slowest pace of change we will ever see. The democratization of innovation is providing companies with greater access to new technologies, fueling the increased tempo of change and adoption. While the scale and use of some of these technologies is some way into the future, the rate of change we are experiencing means the future is not as far off as we may think. Today’s trend is tomorrow’s mainstream adoption, and organizations need to consider how this is affecting their businesses, and what they should prioritize. Read More
Data Becomes the center of the IT Universe. How you collect it, what you do with it, the platforms you have to manage it, and how you make it available.
Massive change on the edge will transform the technology landscape Edge processing is having a pervasive impact on the industry.
Applied Technology explodes to bridge the digital and physical Technology that’s applied with a specific outcome brings exciting ‘phygital’ intersections between the physical and digital worlds.
Computing model evolution and hybrid compute raise big questions This impacts applications, workloads and the broader business.
Programmability and predictive capabilities reshape cybersecurity New technologies enable greater predictive capabilities and security at an atomic-unit level.
10 Skills You Need for the Future of work Source : Bernard Marr, Forbe 1.Creativity Human workers in the future will need to be creative to fully realize the benefits of all the new things for the future—new products, ways of working and technologies. Robots currently can’t compete with humans on creativity. The future workplace is going to demand new ways of thinking, and human creativity is the key to it. 2.Emotional intelligence (EQ) A person’s ability to be aware of, control and express their own emotions as well as being cognizant of the emotions of others describes their emotional intelligence. Read More
You exhibit high emotional intelligence if you have empathy, integrity and work well with others. A machine can’t easily replace a human’s ability to connect with another human being, so those who have high EQs will be in demand. 3. Analytical (critical) thinking A person with critical thinking skills can suggest innovative solutions and ideas, solve complex problems using reasoning and logic and evaluate arguments. The first step in critical thinking is to analyze the flow of information from various resources. After observing, someone who is a strong analytical thinker will rely on logical reasoning rather than emotion, collect the pros/cons of a situation and be open-minded to the best possible solution. People with strong analytic thinking will be needed to navigate the human/machine division of labor. 4. Activelearning with a growth mindset Anyone in the future of work needs to actively learn and grow. A person with a growth mindset understands that their abilities and intelligence can be developed and they know their effort to build skills will result in higher achievement. They will, therefore, take on challenges, learn from mistakes and actively seek new knowledge. 5. Judgment and decision making Human decision-making will become more complex in the future workplace. While machines and data can process information and provide insights that would be impossible for humans to gather, ultimately, a human will need to make the decision recognizing the broaderimplications the decision might have on other areas of business, personnel and the effect on other more human sensibilities such as As technology takes away more menial and mundane tasks, it will leave humans to do more higher-level decision-making. 6. Interpersonal communication skills The ability to exchange information and meaning between people will be a vital skill during the 4th industrial revolution. This means people should hone their ability to communicate effectively with other human beings so that they are able to say the right things, using the right tone of voice and body language, in order to bring their messages 7. Leadership skills Traits you commonly associate with leadership such as being inspiring and helping others become the best versions of themselves will be necessary for the future workforce. While today’s typical organizational chart might not be as prevalent, individuals will take on leadership roles on project teams or work with other employees totackle issues and develop solutions. 8.Diversity and cultural intelligence As our world and workplaces become more diverse and open, it is vital that individuals have the skills to understand, respect and work with others despite differences in race, culture, language, age, gender, sexual orientation, political or religious beliefs, etc. The ability to understand and adapt to others who might have different ways of perceiving the world will not only improve how people interact within the company but is also likely to make a company’s products and services more inclusive and successful. 9. Technologyskills The 4th industrial revolution is fuelled by technological innovations such as artificial intelligence, big data, virtual reality, blockchains, and more. This means that everyone will need a certain level of comfort around technology. At the most basic level, employees in most roles will be required to access data and determine how to act on it. This requires some technical skills. On a more fundamental level, everyone needs to be able to understand the potential impact of new technologies on their industry, business, and job. 10.Embracing change : Due to the speed of change in the future workplace,people will have to be agile and able to embrace and celebrate change. Not only will our brains need to be flexible, but we’ll also need to be adaptable as we are required to adjust to shifting workplaces, expectations, and skill-sets. An essential skill during the 4th industrial revolution will be the ability to see change not as a burden but as an opportunity to grow and innovate.
Future Disrupted 2020 Technology trendsIntelligent business Source : Nemo Verbist, SVP, Intelligent Business and Intelligent Workplace, NTT Organizations are changing their approach to digital transformation, seeing it as an ongoing series of small steps rather than a giant leap with a finite landing place. In a similar way, they are taking a more long-term view of customer experience, as they seek to connect the dots in each customer transaction as well as over the customer’s lifetime journey with the organization. Data is central to everything and needs robust systems to ensure its potential is not overshadowed by the challenges of managing it. Read More
Intelligent workplace – optimize the workplace for outstanding employee experience Designed for productivity and automated for efficiency, the intelligent workplace works for employees and customers alike. It is also flexible enough to accommodate changes in the work we do, the work that machines do, and how we cooperate and collaborate in the era of the Fourth Industrial Revolution
Organization Design for the future Source :Service futures
The rules of the game are changing. Organization of the future is the high-performing, innovative, super agile, and highly responsive organizations of the new age e.g., Facebook, Amazon, Alibaba, or Google. These practices, systems and behaviors must be confronted and discarded before we can move on Resistance from company leadership is the biggest threat As organizations become more digital, they face a growing need to redesign their organizational structures to move faster, Read More
adapt more quickly, embrace the dynamic career demands and facilitate rapid learning and up-skilling. The world’s leading organizations are moving past the design phase to actively build this new organization. Regardless and due to the complexity of the change of organizational design, many business leaders are not confident they will get the process right. Organizational redesigns fail because they get reduce to a cost-cutting exercise or face resistance from company leadership. 70% of reorganizations fall short because of “creative disobedience” from the executive team. Less hierarchy more agility to successfully design the organization of the future, First, we must design less for efficiency and more for speed, agility, and adaptability. Efficiency and effectiveness thrive in siloed organizations with clear structures, processes and based on predictable commercial patterns. Continuous digital disruption – predictability and structure belong to the words of the past. Successful organizations of the future will be the ones that shift away from hierarchical structures to more flexible, team-centric models. These organizations will facilitate environments that encourage people to meet each other, share knowledge and create project-based teams. Moving from team to team without risks is and increasingly will be a critical attribute of the best performing companies. How facility executives can support the change To design for the organization of the future, executives must take responsibility for:
Understanding how new digital technologies can break siloes, speed up the traditional ways of working, and enhance cooperation
Building processes that support mobility of individuals and teams to ensure a quick project turn-around
Analyzing and understanding the current ways of working and identifying biggest opportunity gaps for higher agility
Adapting workplace design and facility services to fit new user needs and enhance collaboration
Implementing user feedback tools for immediate input from the facility-end user to better inform decisions
Top 7 Organizational Change Trends In 2020 and Beyond Source : Ilkka Mäkitalo 1. Learning in the core business The value of every organization is in increasingly based on the ability to learn quickly. Learning is not only a department, but it is also a crucial part of the work in every unit.86% of organizations recognize changing the way people learn at work as their biggest organizational development challenge in 2020 and beyond. As we are moving towards a world of more uncertainty and less predictability, there is no time to produce formal learning programs and courses for the new emerging topics and challenges. Read More
Learning has to happen in the flow of work. 2. The breakthrough of AI Practical applications of machine learning and AI are entering the market in many different fields. Within organizational learning and change, their power is in helping people connect with topics and each other based on their needs and interests. AI is not something only IT professionals have access to, it can be utilized by everyone. 3. Sensemaking The world is changing so rapidly that we need everyone to be able to participate in making sense of it. The ability to quickly adapt and apply new information will become more important than any number of hard skills. Sense-making, amongst others like team-building, coaching and learning, can be seen as an enduring capability, and they are much more transferable to different roles and situations than skills. Good facilitation practices are required to support learning on individual, team and organizational levels. 4.Purpose-based employee involvement Purpose is built with participatory ways of working. It is really difficult to communicate purpose with traditional one-way messages. Everybody needs to participate in the dialogue where the purpose is understood. Especially Millenials are demanding new ways of working. Social media already plays a significant role in our lives. However, little use is made of our social media experience, expertise, and insight in the realm of work. Our interactions in our personal networks differ dramatically from our interaction in work-related contexts. This is evident in terms of transparency, for example. Continuous communication and sharing are key to building trust in workplace communities. They prevent disconnects based on assumptions and interpretations. A transparent work culture makes structures and reporting less complex, as everything is visible. It also means that we need to replace traditional management approaches with coordination and connection. Organizational structures become obstacles to smart ways of working if they do not adapt to people’s ability to work together in a self-guided manner 5.From change processes to continuous development Organizational change is seen as a process with a beginning, a midpoint, and an end when the goals have been achieved. This approach is being replaced by transformation—that is, continuous organizational development. Instead of purchasing the perfect plan, companies want genuine changes, where the general direction is known, but the workplace community finds its way to the final destination together. Transformation is not about having a set goal; rather, the result is created and shaped through learning. I wrote about transformation in an earlier article. 6.Implementing change is about facilitation In order to enable learning, sensemaking and engagement the facilitator mindset and facilitation skills are becoming highly appreciated. Facilitation is not only focusing on one-off meetings and workshops, it’s the way of co-creating transformation. It means that valuing your own expertise is no longer enough. Effective facilitators go deeper than just methods. They know how to inspire and involve people in processes and how to handle the process respectfully. Fundamentally, they create favorable conditions for people to become motivated and commit to their work. 7. Digitalization is transforming even the late-blooming organizations Digitalization can hardly be seen as a trend no more. But the harsh reality is that we are in the stages where organizations unable to transform and develop are actually going out of business. At the same time, it is true that different countries and continents are simultaneously at quite different stages of digital maturity and nevertheless doing business together. In the best of cases, digital ways of working give people real opportunities to participate, and decisions are made collectively. Digitalization enables transparent, real-time processes. Digitalization is progressing more rapidly in countries with an existing analogue foundation, such as the Nordic countries. Change is digitally driven in countries where traditional hierarchies endure. This was the case when developing countries transferred directly to mobile networks and took the leap onto the Internet, for example. The same will happen with corporate cultures. Communities will be built on real-time technologies and new types of communication practices.
